Refund policy
If you are not completely satisfied, you may return most items within 30 days of delivery for a refund or exchange. Items must be unused, in original condition, and in original packaging.
- Start a return: email Help@PremierHumidors.com with your order number.
- Refunds: issued to your original payment method once the return is received and inspected.
- Damaged or defective: contact us within 7 days of delivery with photos and we will make it right at no cost.
- Non-returnable: personalized or engraved items, unless defective.